With a technical communication team, moving documentation into a content management system involves activities like building a business case, creating a project plan, and managing a pilot project. It also requires developing a content strategy, and with content strategy comes change—change that affects people, processes, and technology. For some people, change is exciting. For others, it is not.
In this meeting, we’ll talk about the rules of engagement for content strategy projects, including how to handle the inevitable Change. We want to build interest and participation, not cause anxiety or doubt. It’s critical that your first users—your team members—are on board and the people they work with understand the value of the project. With a clear understanding of what content is, how content strategy works, and how to work within the scope of the project plan, your team will be headed for success.
About Chris Hester
Chris currently works as a Content Specialist with Infogix, Inc. in Naperville, IL, where she is responsible for content and communication strategy, as well as design and delivery projects. She is an Associate Fellow of STC, a member of STC Chicago, and is currently helping to plan the 2012 Summit.
Her early career experiences in high-tech environments, such as Argonne National Laboratory and Kodak Park, introduced her to the Internet and the early stages of the World Wide Web. These experiences established her skills in understanding technology evolution, change management, user adoption, and design and development methodologies.
Location
Klemmer’s Banquet Center
10401 W. Oklahoma Ave
West Allis 53227
Time
5:30 PM Networking
6:00 PM Dinner
7:00 PM Speaker
Cost
$15 Members
$20 Non-members
$10 Students
$5 Meeting only